Verizon Fios Installation Tips

Mon, Sep 22, 2008

Uncategorized

About two months ago, I had Verizon’s Fios service installed at my house, replacing Cox cable with both internet and TV service. I saved myself about $50 a month by making the switch. Not bad for blazing internet speeds and crystal clear HD television channels. Plus, they also offer a decent amount of clear qam channels.

Here are some tips I learned to make the install process easier:

1. Inside or Out. Verizon has to install the Optical Network Terminal (ONT) either inside or outside of your house. The ONT is essentially a large cable modem and converts the fiber optic feed from Verizon to coax. I would have preferred outside but, at the time, I did not realize that was an option. I now have an ONT in my laundry room.

2. You have to use the Verizon router. Verizon forces you to use their router if you have their TV service. They give it to you free so it is no big deal. To me, the only drawback is that the router is 100 Mbit/s, and not 1000 Mbit/s (some people also might want a draft 802.11n wireless router instead of a “G” router). The most cost efficient way to remedy this is to install a switch right after the router (or you can just use your old router as a switch instead).

3. Make sure your phone is working before the Verizon tech leaves. With Fios, your phone service will be provided through the fiber optic line and not your old copper line. My internet and TV worked fine but I had an issue with my phone making calls. Luckily there was another tech in the area who was able to come out quickly and fix the problem.

4. Verify your bill. Keep a sharp eye on your bill the first couple of months after installation. I have heard lots of rumors about Verizon incorrectly charging people.

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